Community Guidelines

Welcome to myMedSpa, your premier destination for in-home spa services. We’re dedicated to providing you with exceptional care in the comfort and privacy of your own home. Our services include neurotoxin injections, dermal fillers, facial services, and more, all performed by our professional nursing staff.

Community Guidelines for myMedSpa

To ensure a positive experience for all our clients and nurses, we’ve established the following community guidelines. By booking an appointment with us, you agree to these guidelines.

 For Clients

 Respect and Courtesy

  •  Treat our nursing staff with respect and courtesy at all times. Abusive behavior will not be tolerated.
  •  Provide a safe and clean environment for the nurse to perform the scheduled services.
  •  Respect the nurse’s professional boundaries and follow their guidance during treatments.

 Appointment Policies

  •  Please be ready for your appointment at the scheduled time. If you need to cancel or reschedule, do so at least 24 hours in advance.
  •  Ensure that the area where the service will be performed is clean and accessible.
  •  Pets should be secured, and the area should be free from distractions to ensure the safety and focus of our nursing staff.

 Privacy and Confidentiality

  •  Understand that any information shared during your appointment will be kept confidential in accordance with HIPAA regulations.
  •  Do not take photographs or recordings of the nurse without their explicit consent.

 Feedback and Communication

  •  Provide honest and constructive feedback about your experience. Your feedback is crucial for us to improve our services.
  •  Communicate any special needs or concerns before the appointment so we can prepare accordingly.

 For Nurses

 Professionalism and Conduct

  •  Maintain the highest level of professionalism during appointments. This includes dressing appropriately, being punctual, and demonstrating respect and courtesy towards clients.
  •  Keep all client information confidential, in line with HIPAA regulations.

 Safety and Hygiene

  •  Follow all standard safety and hygiene protocols, including the use of personal protective equipment (PPE) when necessary.
  •  Inform the management immediately if the work environment at the client’s home is unsafe or unsanitary.

 Appointment Management

  •  Promptly accept, decline, or reschedule appointments through the app to keep clients informed.
  •  Arrive at appointments on time and prepared with the necessary supplies and equipment.

 Communication and Feedback

  •  Communicate clearly with clients about the services you are providing and any aftercare instructions.
  •  Respectfully request that clients secure pets and provide a suitable workspace.
  •  Provide feedback to management about your experience with clients to help improve our services.


  •  We reserve the right to refuse service to anyone who violates these guidelines.
  •  These guidelines are subject to change, and we’ll communicate any updates through our website and app.

Thank you for choosing myMedSpa. We look forward to serving you and providing a safe, comfortable, and enjoyable in-home spa experience.